active class actions

Rooms To Go ForceField Protection Plan Lawsuit Ends With Class Action Settlement

Primary plaintiffs James Guerra, Jeanette Gandolfo, and Benjamin Hankinson filed the Rooms To Go class action lawsuit in August of 2015. The class action lawsuit named parent company R.T.G. Furniture Corporation and several subsidiaries that go by the business name Rooms To Go. Lisa Palmer, Donald Anderson, and Lisa Prihoda joined the three original plaintiffs later in 2015. In December of 2016, Kenny Triplett filed a separate class action lawsuit against Rooms To Go. The six plaintiffs filed similar charges against the parent company and subsidiaries.

According to class counsel, the plaintiffs alleged Rooms To Go improperly applied a protective coating to furniture the company guaranteed under its ForceField plan. The plaintiffs claim Rooms To Go either applied the protective layer poorly or did not apply the coating at all. Independent tests sanctioned by the court revealed the furniture sold with the ForceField protective plan contained no protective coating. In addition, Palmer asserted Rooms To Go charged her account for a ForceField protection plan that she never purchased.

A judge preliminarily approved the class action settlement in August of 2017. Terms of the class action settlement require parent company R.T.G. Furniture Corporation and subsidiary Rooms To Go to set up a $13.5 million fund. Money from the fund compensates eligible class members and the lead plaintiffs as an incentive award for filing the class action lawsuit. By court order, the class action settlement fund also pays for court costs and attorney fees. R.T.G Furniture Corporation and Rooms To Go continue to deny the class action lawsuit allegations. Both companies settled the case to avoid the high costs associated with a prolonged civil trial and the uncertainty of the outcome.

What You Need To Know About The Rooms To Go ForceField Protection Plan Class Action Settlement

Court documents reveal the class action settlement covers eligible class members “who, within the U.S. and during the Class Period, purchased a ForceField fabric or leather protection plan from Rooms To Go or any of its affiliates, excluding any protection plans that sold for $8 or less.” Class members have until December October 17, 2017 to opt out of the class action settlement or dispute any provisions of the agreement. The potential award is capped at $125.

Qualifying class members must submit a valid claim form by January 15, 2018. The judge presiding over the class action settlement case Hankinson, et al. v. RTG Furniture, et al., Case No. 9:15-cv-81139, in the U.S. District Court for the Southern District of Florida has scheduled the final hearing on December 15, 2017. Learn what transpired at the final hearing by visiting the class action settlement website The class action settlement website also lists the attorneys for the class and defense counsels, as well as presents updates on the amount of the potential award.

2018/01/15 19:32:24

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  • Sondra A Gripper February 22, 2018 at 4:30 am

    I filed the documentation for the the class action suit. What were the results. I requested the store credit. When will it be available?

  • Charles Dean May 2, 2020 at 12:21 pm

    I filed the documentation for this class action suit. has settlement been paid out already? I elected to receive a check for up to 10% of the total amount I paid which was almost $200 for sectional. When will payment be available or has it been paid, PLEASE verify for me. Thank You

  • Terry Allen September 16, 2020 at 1:01 pm

    Also filed a claim never heard a thing

  • Jon M Ayers April 29, 2021 at 4:32 pm

    I filed the documents and never received anything. I chose the 45% merchandise voucher. I was going to buy a cushion to replace one on my 3K sectional that started coming apart after a year.


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